WHEN BOOKING
Please note...
Cancellation Policy: We kindly request your bank card details upon booking. If you cancel within 24 hours of your reservation and we do not fill the table, you will be charged £15.00 per person. If you are a no show, you will be charged £15.00 per person. To avoid the charge, please email us with at least 24 hours notice. If you call to cancel your table and do not leave a voicemail, you will be charged £15.00 per person.
Children policy: Updated June 4th 2022 - Children are welcome in the restaurant at lunchtimes and early evening. If you are booking with children (8 years old and under), please book between 12pm and 5:45pm. Ages 9 and over are welcome from 6pm onwards, but there will be no children's menu available.
We are unable to take requests for dining on a particular carriage upon booking. You can only request this when you arrive and we will do our best to accommodate you in your chosen carriage. The reason for this, is us only being able offer tables that are available at the time you arrive. We don't like to rush guests and like to provide you ample time on your table.
Maximum party size - 8 - We will not be taking any group bookings larger than 8 people, until the end of summer 2022.
Pre-dinner drinks: Updated 23rd June 2022 - We can offer pre-dinner drinks if we have space available. Please let us know in the notes section when you book, if you would arrive early and what time you will be arriving.
If a date and time are not available, this means we are either closed or fully booked at that time. Please do not book one time and request a different time in the comments section.
Our doggy friends - We welcome dogs inside the station house. Unfortunately, we are unable to welcome them into the carriage. Guide Dogs are an exception to this rule.
Please do not book a carriage table and state that you have a dog, as the reason the station house tables aren't showing as available, will be due to them being fully booked. Your table will be cancelled in this instance.
We offer a 15 minute grace period for late arrivals. Your table may be cancelled if you are running later than 15 minutes. Please call us on 01308 422845 or email us at info@thestationkitchen.co.uk to let us know, thank you.
